Frequently Asked Questions
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Q. Which kind of projects can be done on 99 Wordpress Developers?
A. You can find and give projects related to new website designing, development, custom theme designing, plugin development, edits to your wordpress website or blog, woocommerce development and similar projects.
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Q. My professional is not responding to me on dashboard? How can I contact him?
A. You can write in to support-support-desk@99wordpressdevelopers.com and we will initiate contact with your professional.
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Q. Will our data, database and other details will be safe and secure?
A. Yes, you can ask your wordpress professional to sign NDA related to your project as well.
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Q. Do you have any grievance handling process?
A. Yes, we do have a formal grievance handling process. The first step is to write about your project, your professional and other details to support-desk@99wordpressdevelopers.com . In case you are not satisfied with the response or action taken by the support team, you can write in to escalations@99wordpressdevelopers.com or call at (812) 749-7021
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Q. What if I am unable to continue my project after hiring a professional at 99 WPD?
A. You can put a hold to your project for a period of two weeks at max while your project is in process. Beyond this hold period, if you do not respond to your professional for three working days, your project will be deemed completed and no refunds shall be processed for the same.
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Q. Will 99 WPD intervene if the quality of my project is not as desired?
A. Yes, 99 WPD is committed to providing a great experience to you for your project. You can immediately contact the support team for any issues by writing in at support-desk@99wordpressdevelopers.com
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Q. I want to give bonus to my wordpress professional for the work done. How can I do that?
A. You can do that by asking the support team to send money request to you for the same.